General terms & conditions

All business is conducted and undertaken pursuant to Norfolkline's General Terms & Conditions, as deposited with the District Court of the Hague.

The General Terms & Conditions are available free of charge upon request in writing to Norfolkline and are also available for inspection at any Norfolkline office and to review here.

The above-mentioned General Terms & Conditions replace all previous General Terms & Conditions.

Before confirming or placing any booking and/or before the commencement of carriage, you and any others included in your booking should consult and familiarise yourselves with these Norfolkline General Terms & Conditions.

Any passenger or party entering into an agreement with Norfolkline shall be deemed to have received, read and accepted these General Terms and Conditions.

Review our general terms & conditions