Freight ferry customer service

Customer support contacts for Norfolkline's freight ferry routes

For all customer support queries please consult our frequently asked questions or contact the relevant customer support contacts as detailed below.

 

NOTE: Contact details for sales enquiries and bookings are provided in the relevant sections of the website.

Dover - Dunkerque (Cross-channel ferries FREIGHT)

  • Freight supervisor Dover
    tel: +44 (0) 1304 218400
    fax: +44 (0) 1304 218420
  • Freight supervisor Dunkerque
    tel: +33 (0) 328 289550
    fax: +33 (0) 328 289545

 

Liverpool - Belfast/Dublin and Heysham - Belfast/Dublin (Irish Sea ferries)

  • Freight Booking Centre Northern Ireland and GB
    tel: +44 (0) 87 0609 9299
    fax: +44 (0) 28 9078 6088
    fax: +44 (0) 28 9077 6089
  • Freight Booking Centre R.O.I.
    tel: +353 (0) 1 819 2988
    fax: + 353 (0) 1 819 2987
  • Freight Booking Centre Europe
    tel: +44 (0) 28 9037 2884
    fax: +44 (0) 28 9077 5729

 

Vlaardingen - Felixstowe/Killingholme (North Sea ferries)

  • Customer Service department Vlaardingen 
    tel + 31 (0)10 2084301/302
    fax +31 (0)10 2084321
  • Operations department Vlaardingen 
    tel  +31 (0)10 2084306/7/8/9
    fax +31(0)10 2084321
  • Customer Service department  Felixstowe and Killingholme
    tel  +44 (0)1394 603767
    fax +44 (0)1394 603756
  • Operations department  Felixstowe 
    tel + 44 (0)1394 603766 
    fax +44 (0)1394 603783
  • Operations department Killingholme 
    tel  +44 (0)1469 541321
    fax +44 (0)1469 541908

Rosyth - Zeebrugge

  • Freight Service - Zeebrugge
    tel  +32 (0) 50 25 22 56
    fax +32 (0) 50 25 22 99
  • Freight Services - Rosyth
    tel: +44 (0) 1383 411273

Esbjerg - Immingham/Harwich (North Sea ferries)

  • tel: +45 76 111 131/2
  • fax: +45 76 111 139